At Eowyn Farm, we value your time and are committed to providing a consistent, high-quality experience for every rider. In return, we ask that all clients respect the following scheduling policy to help us best care for our horses and manage our lesson program.

⏰ Notice Requirement
A minimum of 2 hours’ notice is required to cancel or reschedule a lesson.

🔁 Rescheduling
Lessons may be rescheduled at any time without additional charge, provided at least 2 hours’ notice is given.

🎟 Lesson Credits (No Refunds)
All lessons are non-refundable.

• Cancellations or reschedules made with proper notice will receive a full lesson credit (gift card) for the amount paid.
• Changes made within 2 hours of the scheduled lesson time will receive 80% of the lesson value as a credit.
• Credits are issued via email and must be used within 3 months from the issue date.

🚫 No-Shows
Missed lessons without communication will result in forfeiture of the lesson. No refund or credit will be issued.

⚠️ Scheduling Consistency
We understand that occasional changes are unavoidable; however, repeated last-minute adjustments or excessive rescheduling may require prepayment and/or limit future scheduling flexibility.

At Eowyn Farm, safety is our top priority—for both riders and horses. Proper attire is required for all lessons.

👢 Required Attire

• Closed-toe shoes (boots preferred)
• No crocs, sandals, or open-toed shoes
• Long pants (jeans or riding pants recommended). Shorts are permitted in hot weather. 

⛑ Helmets

• Helmets are required and must be equestrian grade. 
• Riders may bring their own or use one provided by Eowyn Farm

💇‍♀️ Hair & Accessories

• Long hair must be tied back
• No loose jewelry or items that could become a safety hazard

🚫 Safety Enforcement

• Riders not dressed appropriately may not be permitted to ride

We like to keep things simple and flexible for our riders 🐎

✨ Book Online & Save
Use code ONLINE when booking + paying online to get 5% off your lesson

📅 Prefer to pay another way?
We also accept:
• Cash
• Check
• Zelle
• Venmo
• Cash App
• Facebook Pay
👉 If using one of these methods, just message us directly to schedule your lesson!

⏰ Payment is due at or before your lesson time!

We’ve got options—just pick what works best for you! 🩵

At Eowyn Farm, we run on a structured schedule to give every rider and horse the best experience possible.

⏰ Arrival Time

• Riders should arrive 10–15 minutes early to allow time for grooming, tacking, and getting settled.

⏱ Late Arrivals

• Lessons will begin and end at their scheduled time, regardless of arrival.
• Late arrivals will not extend lesson time.

🚫 Excessive Lateness

• Riders arriving more than 15 minutes late may need to reschedule and may forfeit their lesson time depending on scheduling availability.

🐎 Respecting the Schedule

• Arriving on time helps keep lessons running smoothly and ensures each rider gets their full, uninterrupted experience.

At Eowyn Farm, horse assignments are carefully made to ensure the safety, progress, and success of both rider and horse.

🐴 Assignment Process

• Horses are assigned based on rider skill level, experience, and lesson goals
• Our priority is creating the best match for learning and safety

🔄 Consistency & Progression

• Riders may ride different horses as they progress
• This helps develop well-rounded skills and confidence

❗ Horse Requests

• While we understand riders may have favorites, specific horse requests are not guaranteed.
• All assignments are made at the instructor’s discretion

⚖️ Horse Welfare

• We carefully manage each horse’s workload and needs
• Assignments may change based on the horse’s health, training, or daily condition

We love having family and friends support our riders! To keep lessons safe, focused, and productive, we ask that all spectators follow these guidelines:

👀 Viewing Area

• Parents and guests are welcome to watch from designated areas

• Please remain outside of riding spaces unless invited by the instructor

🤫 No Coaching from the Sidelines

• For safety and consistency, no calling out instructions during lessons

• Riders should focus on direction from the instructor only

📵 Minimize Distractions

• Please keep noise levels low and avoid distractions near the arena

• Phone calls should be taken away from the lesson area

👧 Supervision

• Non-riding children must be supervised at all times

• Running, yelling, or playing near horses is not permitted

🐎 Safety First

• Horses can be unpredictable—please respect all boundaries and posted areas

• Do not approach or handle horses without permission